My Customers: create and manage your white-label customers

Create customers with an admin login and package, add numbers, switch features on and off, and suspend or reactivate accounts.

Which plans include it

For approved white-label partners only.

What it means

Your customer list.

What it does

• Searches customers by name.
• Creates a customer: company, admin name, email, password and optional package.
• Adds and suspends phone numbers.
• Toggles features such as call recording, IVR builder, call forwarding, hunt groups, hold music and call holding.
• Suspends or reactivates a customer.

Every part of the page

Customer list

Status, package, numbers, features and users.

New Customer

Company Name, Admin First/Last Name, Admin Email, Admin Password, Package (optional).

Phone Numbers / Add Number

Numbers assigned to that customer.

Features

Switches per customer.

Suspend / Reactivate Customer

Stops or restores their service.

How to use it

Examples

Recommended settings

• ★Always assign a package so billing and commission are correct.

Abbreviations on this page

White label

Our platform sold by a partner under the partner's own name, logo and colours.

Example: A reseller sells our phone system under their own brand: that is white-label.

Tenant — Tenant / organisation

Your company's account on the platform. The Tenant ID is its reference number — support may ask for it.

Example: Your business is one tenant on the platform; nobody else can see your calls or settings.

Questions

Related help