Reseller portal
Reseller Activity: everything that happens across your portal
A log of activity across all your customers: time, category, severity, description and tenant ID.
Which plans include it
For approved white-label partners only.
Free Trial
IncludedEntry
IncludedPlus
IncludedGrowth
IncludedPro
IncludedEnterprise
IncludedWhat it means
An audit trail for your whole portal.
What it does
- Lists events with Time, Category, Severity, Description and Tenant ID.
- Pages through history.
Every part of the page
- Activity table
- Time, Category, Severity, Description, Tenant ID (which customer).
How to use it
Investigate a customer issue
- Find rows with their Tenant ID around the time of the problem.
Examples
A customer says something changed
Filter the activity log by that customer's tenant ID to see what changed on their account and when.
Recommended settings
- ★Check high-severity rows weekly.
Abbreviations on this page
- Tenant — Tenant / organisation
- Your company's account on the platform. The Tenant ID is its reference number — support may ask for it.
- Example: Your business is one tenant on the platform; nobody else can see your calls or settings.
Questions
What is the Tenant ID?+
The reference for each customer account.
Related help
Already a customer? Open this page in your dashboard: Reseller Activity. New to Silux Call? See the plans or start a free trial.