How Silux Call compares
Silux Call next to the UK providers people actually switch from — plan by plan, at the same price point, in pounds. Every rival figure is from their own website, with the source listed at the bottom of this page.
In short: others charge per person; we charge per plan, with a UK landline and users included. Plus is £8.95 a month for 3 users with unlimited UK landline and mobile calls; Pro is £18.95 a month for 10 users with an AI receptionist. Extra landlines £5.99 a month. No long contract (30 days' notice), unlimited inbound calls on every plan, and a 7-day trial with no card.
Like for like, band by band
Plans grouped by what they cost, so every column is a real alternative to the one beside it. The first row is what a realistic team pays each month. Where a feature is on a higher Silux plan we say which one, rather than pretend it is included. Prices ex-VAT, checked 26 September 2026.
Around £5 — a proper business number
One person, one number. The plan most sole traders buy — and where the minutes on offer differ the most. Silux plan in this band: Entry, £4.75 a month for 1 user and 1 landline.
| Feature | Silux CallEntry£4.75a month · 1 user | Tamar[1]Startup£5per number | Voipfone[3]100£5per user | Yay.com[4]Core£5.99per user | bOnline[7]Starter£7per user |
|---|---|---|---|---|---|
| Cost for 1 person / month | £4.75 | Tamar £5 | Voipfone £5 | Yay.com £5.99 | bOnline £7 |
| Call menu (“press 1 for sales”) | Tamar Extra: £6.24 | ? | |||
| Music on hold | |||||
| Record a call | ? | Voipfone Extra: 2.5p/min | |||
| Voicemail sent to your email | |||||
| Ring several phones at once | |||||
| Block nuisance & withheld callers | ? | ||||
| Holiday mode / timed diverts | |||||
| Contract | None — rolling monthly | One month’s notice | None | None | 12 months |
| People included in the price | 1 user + 1 landline | Per number | Pay per user | Pay per user | Pay per user |
| Outbound UK minutes | 2,000 + unlimited inbound | None — its 2,000 are divert minutes on incoming calls | 100 | 100 | 100 (landline) |
| What you’d pay extra elsewhere | Nothing ticked here costs extra | Tamar: Call menu £6.24 a month | Voipfone: Recording 2.5p a minute | Yay.com: Nothing published | bOnline: AI call recording £8, CRM £8 a month |
Around £10 — where it becomes a phone system
Call menus, greetings and hold music. The band that decides most switches — and Plus includes 3 users in one price. Silux plan in this band: Plus, £8.95 a month for 3 users and 1 landline.
| Feature | Silux CallPlus£8.95a month · 3 users | Virtual Landline[5]Office Complete£9.95per user · 2 min | Voipfone[3]500£10per user | Vonage[10]Express£10per user | SwitchboardFREE[14]Standard£10per plan + £5 a user |
|---|---|---|---|---|---|
| Cost for 3 people / month | £8.953 users included | Virtual Landline £29.853 × £9.95 | Voipfone £303 × £10 | Vonage £303 × £10 | SwitchboardFREE £20£10 + 2 × £5 |
| Call queues | Vonage Extra: price not published | ||||
| Record every call automatically | Voipfone Extra: 2.5p/min | ? | SwitchboardFREE Extra: from £14.96 | ||
| Call menu (“press 1 for sales”) | |||||
| Multi-level call menu | ? | ||||
| Music on hold | ? | ||||
| Opening-hours routing | ? | ||||
| Record a call on demand | Voipfone Extra: 2.5p/min | ? | SwitchboardFREE Extra: from £14.96 | ||
| Voicemail turned into text | ? | ? | ? | ||
| Contract | None — rolling monthly | 12 months | None | Not published | None |
| People included in the price | 3 users + 1 landline | Pay per user (min 2) | Pay per user | Pay per user | £5 a month per extra user |
| Outbound UK minutes | Unlimited UK landline & mobile (fair use 4,000 min) | Unlimited landline + 1,000 mobile | 500 | Metered | 300 landline + 300 mobile |
| What you’d pay extra elsewhere | Nothing ticked here costs extra | Virtual Landline: Nothing published | Voipfone: Recording 2.5p a minute | Vonage: Queues are a paid add-on, price not published | SwitchboardFREE: Recording from £14.96 a month |
Around £15 — recording, queues and a team
Everything a small team needs. Everyone else charges per person; Growth includes 6 users and a UK landline in one price. Silux plan in this band: Growth, £11.95 a month for 6 users and 1 landline.
| Feature | Silux CallGrowth£11.95a month · 6 users | bOnline[7]Unlimited Calling£13.95per user | Virtual Landline[5]Call Centre£14.95per user | Yay.com[4]Standard£14.99per user | Voipfone[3]1000£15per user |
|---|---|---|---|---|---|
| Cost for 6 people / month | £11.956 users included | bOnline £83.706 × £13.95 | Virtual Landline £89.706 × £14.95 | Yay.com £89.946 × £14.99 | Voipfone £906 × £15 |
| Record every call automatically | bOnline Extra: £8 | ? | |||
| Call menu (“press 1 for sales”) | |||||
| Record calls and keep them | |||||
| Conference calls | |||||
| Call queues | |||||
| Listen in and whisper to a call | ? | Listen-in only | ? | ||
| CRM click-to-dial | bOnline Extra: £8 | ? | ? | ||
| Contract | None — rolling monthly | 12 months | 12 months | None | None |
| People included in the price | 6 users + 1 landline | Pay per user | Pay per user | Pay per user | Pay per user |
| Outbound UK minutes | Unlimited UK landline & mobile (fair use 6,000 min) | Unlimited | Unlimited landline + 1,000 mobile | 750 | 1,000 |
| What you’d pay extra elsewhere | Nothing ticked here costs extra | bOnline: Automatic recording £8 + CRM £8 a month | Virtual Landline: Nothing published | Yay.com: Nothing published | Voipfone: Nothing published |
Around £20–25 — the full system with AI
Top of every ladder: automatic recording, transcription and an AI receptionist — with 10 users included in one Pro price. Silux plan in this band: Pro, £18.95 a month for 10 users and 1 landline.
| Feature | Silux CallPro£18.95a month · 10 users | RingCentral[8]Premium£19.99per user · annual | bOnline[7]AI For Business Calls£19.95per user | Voipfone[3]Unlimited£20per user | Yay.com[4]Premium£24.99per user |
|---|---|---|---|---|---|
| Cost for 10 people / month | £18.9510 users included | RingCentral £199.9010 × £19.99 | bOnline £199.5010 × £19.95 | Voipfone £20010 × £20 | Yay.com £249.9010 × £24.99 |
| Card payments over the phone | ? | ? | ? | ? | |
| Record every call automatically | ? | ||||
| Call menu (“press 1 for sales”) | |||||
| Call queues & conferencing | |||||
| Listen in and whisper to a call | ? | ? | |||
| CRM integration | ? | ? | |||
| Calls turned into text | RingCentral Extra: £48/user | ? | |||
| AI receptionist answers calls | RingCentral Extra: £32 | ? | ? | ||
| Contract | None — rolling monthly | Billed annually (£23.99 monthly) | Not published | None | None |
| People included in the price | 10 users + 1 landline | Pay per user | Pay per user | Pay per user | Pay per user |
| Outbound UK minutes | Unlimited UK landline & mobile (fair use 10,000 min) | 2,000 per user | Unlimited | Unlimited | Unlimited |
| What you’d pay extra elsewhere | Nothing ticked here costs extra | RingCentral: AI receptionist £32 a month; AI transcription £48 per user | bOnline: Nothing published | Voipfone: Nothing published | Yay.com: Nothing published |
What UK providers charge
Published list prices, ex-VAT unless noted, per user or per number as each provider states them. Prices checked 26 September 2026. Our own row is read live from our price list.
| Provider | Entry plan | Unlimited UK calls | Contract |
|---|---|---|---|
| Silux Call | £4.75 Entry2,000 UK outbound minutes, unlimited inbound | £8.95 Plusa month for 3 users, landlines and mobiles, call menu included; fair use 4,000 outgoing minutes a month (policy) | No contract30 days' notice, no setup fee |
| Virtual Landline[6][5] | £3.75 Starter (£4.50 inc VAT), no minutes includedUnlimited covers UK landlines plus 1,000 mobile minutes | £7.29 UK Unlimited (£8.75 inc VAT) | Rolling; Office plans 12 months, 2-user minimum |
| Soho66[13] | £4.99 single user, calls charged per minuteVAT basis not stated | £9.99 unlimited UK landline plan (per account; mobiles extra) | No contract |
| Tamar[1] | £5 Startup — 2,000 minutesGrowing: 99p for 2 months, then £10 (4,000 minutes). Outbound needs their “Inbound & Outbound” plan | £20 Unlimited | One month’s notice |
| Voipfone[3] | £5 Voipfone 100 (100 minutes)Call menu from the 500 plan; cloud recording from the 1000 plan | £20 Voipfone Unlimited | No contract |
| CircleLoop[12] | £5 Pay As You Go (from 3p a minute)7-day trial | £15 Unlimited | No contract |
| SwitchboardFREE[14] | £5 Economy (30 landline + 30 mobile minutes) | £16 “Unlimited”, capped at 1,200 + 1,200 minutes | No contract |
| Yay.com[4] | £5.99 Core (100 minutes) | £24.99 Premium | No contract |
| bOnline[7] | £7 Starter (100 landline minutes) | £13.95 Unlimited Calling (£9.95 for the first 6 months) | 12-month minimum |
| Gradwell[15] | £7.90 Wave 100 (100 minutes) | No unlimited plan; Wave 3000 £15.90 (3,000 minutes) | Not published — by quote |
| RingCentral[8] | £7.99 Essentials (100 minutes) | No unlimited plan; Premium £19.99 (2,000 minutes) | Prices shown are billed annually, 2–19 users |
| Telappliant[19] | £9.95 Business Edition | Not published | 24 months |
| Vonage[10] | £10 Express (outbound metered) | £15 Core | Not published — by quote |
| Spitfire[20] | £10 (£9 extension + £1 softphone, with call bundle) | Not published | Minimum term; length not published |
| BT Business Cloud Voice[18] | £10.52 Basic, rising £1 every April | Not published | 60-month licence |
| Dialpad[11] | £12 Standard (billed annually; £22 monthly) | Included on Standard | Annual for the lower price |
| sipgate[16] | £12.95 business S (2-user minimum) | £17.95 business L | Cancel monthly |
| XLN[17] | £15 Cloud Voice offer (RRP £25), unlimited UKPrice rises every 1 March while in contract | Same plan | 18–24 months |
| Lily Comms · Onecom · Daisy | Quote onlyNo self-service price published | Quote only | Not published |
Tamar’s £5 and £10 plans are metered on incoming calls diverted to your phone; making outbound calls needs a separate plan whose price they do not publish. Silux minutes are the calls you make; inbound is unlimited on every plan. Spotted a price that has moved? Tell us and we will correct it.
Silux Call plans, in pounds
Per month, ex-VAT, no long contract. Every plan includes 1 UK landline and its users; extra landlines £5.99 a month.
Entry
- 1 user and your own UK landline number
- Unlimited inbound calls
- 2,000 outbound UK minutes
- Mobile, desktop & browser softphone
- IVR / auto-attendant — one "press 1 for sales" menu
- Music on hold
Plus
- Everything in Entry
- 3 users and 1 UK landline included
- Unlimited UK landline & mobile calls
- Call queues
- Call recording + storage, with a daily log
- Automatic recording of every call
Growth
- Everything in Plus
- 6 users and 1 UK landline included
- CRM click-to-dial + integrations
- Internal extensions — free calls between your team, worldwide
- Conference calls
- Call park & paging
Pro
- Everything in Growth
- 10 users and 1 UK landline included
- 20 AI receptionist minutes a month
- Call transcription
- Card payments over the phone (PCI-safe)
- Up to 20 IVR menus and hunt groups
Enterprise
- Everything in Pro
- 25+ users, quoted for your business
- 300 AI receptionist minutes a month
- SMS notifications + WhatsApp Business inbox
- Dedicated account manager
- Custom integrations & API
Just trying it out? Start the 7-day free trial → · Full pricing
“Unlimited” and API access, side by side
Most “unlimited” plans in the UK have a fair-use cap, and many keep their API for expensive per-user tiers. Ours are published: generous minutes shared by your whole team, and the API from Plus for the whole team’s price.
| Provider | “Unlimited” fair use | API / click-to-call |
|---|---|---|
| Silux Call | Plus 4,000 · Growth 6,000 · Pro 10,000 outgoing minutes a month for the whole team, +2,000 per extra landline; incoming unlimited (policy) | Included on Plus and above (£8.95 for 3 users), or £2.50 on Entry (API) |
| bOnline | 2,000 minutes, max 500 to non-geographic numbers, 60 minutes per call | CRM integrations £8 a month |
| Vodafone Office Control Voice | 1,500 minutes a month | Not published |
| Acefone | 3,000 minutes per user a month | Not published |
| plan.com | 5,000 landline + 5,000 mobile minutes | Not published |
| Voipfone | No published cap; call centres, telemarketers and own PBX excluded | No public API found |
| CircleLoop | No published cap | No public API found |
| RingCentral | Minute bundles per user (100–4,000) | Included on business plans (from ~£12.99 a user) |
| Dialpad | Unlimited on Standard | Pro tier (~£20 a user) |
| Aircall | Not published | Essentials (~$30–40 a user) |
| 8x8 | Not published | X2 (~£12.20 a user) + £610 setup |
Checked 4 November 2026 on each provider’s published fair-use policy, pricing page or public price list; third-party figures are approximate. See Sources below.
Questions
How is Silux Call priced differently from other UK providers?
Most UK providers charge per person. Silux Call charges per plan, and each plan includes a UK landline and a set number of users. Plus is £8.95 a month for 3 users with unlimited UK calls — about £30 on a typical £10-per-user plan. Extra landlines are £5.99 a month. Prices are ex-VAT with no long contract.
Is "unlimited" really unlimited at Silux Call?
Incoming calls are unlimited on every plan. Outgoing UK calls on Plus, Growth and Pro are unlimited within published fair use: 4,000, 6,000 and 10,000 minutes a month, shared by all your lines, plus 2,000 for each extra landline. Other UK "unlimited" plans cap at 1,500 (Vodafone), 2,000 (bOnline) or 3,000 minutes per user (Acefone), often unpublished. Top-ups start at £1.99 for 500 minutes.
Which UK phone providers include a click-to-call API?
Silux Call includes a click-to-call, call-history and recordings API on Plus and above (£8.95 a month for 3 users), or £2.50 a month on Entry. Elsewhere the API usually sits on per-user tiers: Dialpad Pro around £20 a user, Aircall Essentials around $30–40 a user, CloudTalk Essential around €29–39 a user, JustCall Team $29 a user, and 8x8 X2 around £12.20 a user plus a £610 setup fee.
Is there a free trial?
Yes — 7 days, no card needed: one user, one UK number and 30 outbound minutes. After that you choose a paid plan.
Can I keep my existing phone number?
Yes. Porting a UK number to Silux Call is free on every paid plan, and your old line keeps working until the move completes.
Which Silux plan includes the AI receptionist?
Pro (£18.95 a month with 10 users and 1 landline) includes 20 AI receptionist minutes a month. On other plans it is an add-on at £15 a month.
Sources
Prices checked 26 September 2026, on each provider’s own website.
- Tamar Telecommunications — https://www.tamartelecommunications.co.uk/mobile-landline-number/Tamar Telecommunications: “2000 mins to your landline & mobile” (Startup, £5 +VAT); Growing “99p for the first 2 months, then £10”, 4,000 mins (checked 4 Nov 2026); FAQ: “Standard tariffs cover inbound calls only. If you’d like to make outbound calls too, choose the ‘Inbound & Outbound’ plan”; “Diversion minutes are the time used when a call to your virtual number is forwarded”.
- Tamar Telecommunications — https://www.tamartelecommunications.co.uk/free-features/Tamar Telecommunications: “Standard Virtual Switchboard £6.24 Per month +VAT”; hunt groups, timed diverts, holiday mode, blacklist and free porting listed as included at no extra cost; “no minimum term with just one month’s notice”.
- Voipfone — https://www.voipfone.co.uk/plans/comparisonVoipfone: “Monthly price (per user, ex VAT)” — Flex £2, 100 £5, 500 £10, 1000 £15, Unlimited £20; “No Contract”. Voipfone Flex add-ons: IVR £5 single / £10 multi-menu, cloud call recording £10, call queue £2, call group £1, custom music on hold £2, call barring £3, extra number £3.
- Yay.com — https://www.yay.com/voice/Yay.com: Core £5.99, Standard £14.99, Premium £24.99 per user; “Prices ex. VAT”, “No Contract, Pay Monthly”; Core “100 Outbound minutes per user”, Standard “750 Outbound minutes per user”, Premium “Unlimited Outbound minutes”.
- Virtual Landline — https://www.virtuallandline.co.uk/voip-phone-systemsVirtual Landline: Office Lite £6.95, Office Complete £9.95, Call Centre £14.95 “per user, per month”, “*Min. 2 users”, contracts “just 12 months”. (Site blocks automated access; read through a text-reader proxy of their own URL.)
- Virtual Landline — https://www.virtuallandline.co.uk/Virtual Landline: Starter £4.50 inc VAT (£3.75 ex) “No included minutes”; UK Unlimited £8.75 inc VAT (£7.29 ex) “unlimited outbound/diverted calls to UK Geo numbers… plus 1000 minutes to UK standard mobile”; “Monthly rolling contract”.
- bOnline — https://www.bonline.com/pricing/bOnline: Starter “£7.00+vat per seat per month with a 12-month contract”, “100 outbound landline minutes”; bOnline Unlimited Calling £13.95 (“£9.95+vat… 6-month promo offer with 12-month contract reverts to £13.95”); AI For Business Calls £19.95; “AI Call Recording £8/mo”, “CRM integrations £8/mo”.
- RingCentral — https://www.ringcentral.com/gb/en/office/plansandpricing.htmlRingCentral: 2–19 users, billed annually: Essentials £7.99, Standard £14.99, Premium £19.99, Ultimate £24.99 per user (Premium £23.99 billed monthly); 100 / 750 / 2,000 / 4,000 outbound minutes per user.
- RingCentral — https://www.ringcentral.com/gb/en/pricing/ai-receptionist.htmlRingCentral: AI Receptionist “£32 /account/month 100 minutes included”, “Overage charges of £0.40 per minute”.
- Vonage — https://www.vonage.co.uk/unified-communications/pricing/Vonage: Express £10, Core £15 (“Unlimited outbound calls”), Max £25 per user; “All prices exclude VAT unless otherwise stated”.
- Dialpad — https://www.dialpad.com/uk/pricing/Dialpad: Standard £12 billed annually (£22 monthly), Pro £20 (£28 monthly, 3-seat minimum); “Try Dialpad Connect free for 14 days”.
- CircleLoop — https://www.circleloop.com/pricing/CircleLoop: Pay As You Go “£5 + VAT monthly per user”, UK outbound “From 3p / min”; Unlimited “£15 + VAT monthly per user”; “No contract”; “7 day free trial”.
- Soho66 — https://www.soho66.co.uk/6832/all/1/Pricing.aspxSoho66: “Single user… £4.99 per month”, multi-user “from £7.99 per month”, “no-contract”; calls pay-as-you-call; unlimited UK landline plan £9.99 a month per account.
- SwitchboardFREE — https://www.switchboardfree.co.uk/SwitchboardFREE: Economy £5, Standard £10, Unlimited £16 (“currently set at 1,200 minutes to a UK landline… and 1,200 minutes… to a UK mobile”); “All prices listed exclude VAT”; “No contracts”.
- Gradwell — https://gradwell.com/phone-systems/wave/Gradwell: “Wave 100 From £7.90 per user per month 100 landline/mobile minutes”; Wave 1000 £11.10; Wave 3000 £15.90 (3,000 minutes); prices by quote.
- sipgate — https://www.sipgate.co.uk/prices-tariffssipgate: business S £12.95 “per user/month (min. 2 users)”, business L £17.95 (UK Call Package), XL £22.95; “All Prices exclusive of VAT”; “Cancel monthly”; 30-day trial.
- XLN — https://www.xln.co.uk/products/business-phone/cloud-voiceXLN: “From £15.00 p/m… Prices ex. VAT | RRP £25.00 24 month contract”; small print “18 month contract term unless stated otherwise”.
- BT Business — https://business.bt.com/calling-messaging-tools/voip/cloud-voice/BT Business: “£10.52 a month per 60 month licence… On 1st April each year, the monthly price of each Cloud Voice licence will increase by £1. All prices ex VAT.”
- Telappliant — https://telappliant.com/products/communications/ai-cloud-communications-uk-businesses/Telappliant: “Business Edition… from £9.95 / User / month”; call-plan page: “Services are subject to a 24-month contract”; “Ella AI – A 24/7 AI receptionist”.
- Spitfire — https://www.spitfire.co.uk/voice/fireswitch-hosted-pbx-2-3/Spitfire: “just £9 per month per telephone extension, inclusive of a call bundle. Combined with a softphone at just £1 per month… from just £10 to £12 per user per month”.
- bOnline — https://www.bonline.com/wp-content/uploads/2025/07/bOnline-Fair-Use-Policy-Acceptable-Use-Policy-31.07.2025.pdfbOnline: Fair use: 2,000 minutes, of which a maximum of 500 to numbers other than UK local and national geographic numbers; inclusive calls limited to 60 minutes per call.
- Vodafone — https://binaries.vodafone.co.uk/tizrehont83j/5djrF9kvlzxjM3d9nV6cyM/6f0aeb9db76f214196d3be97a94706af/Terms_and_conditions_for_Vodafone_office_control_voice.pdfVodafone: Office Control Voice fair usage policy of 1,500 minutes for local, national and UK landline calls each billable month.
- Acefone — https://www.acefone.com/policy/acefone-fair-use-policy-uk.pdfAcefone: Outgoing calls to UK landline and mobile numbers capped at 3000 minutes per user per month (Premium).
- plan.com — https://www.plan.com/fairuseplan.com: Hosted VoIP threshold 5,000 UK landline minutes and 5,000 UK mobile minutes.
- Voipfone — https://voipfone.co.uk/plans/unlimitedVoipfone: Call centres, telemarketers and re-sellers are specifically excluded; not permitted with your own PBX.
- RingCentral — https://developers-cf.ringcentral.com/pricingRingCentral: Production API access included with RingEX plans.
- Aircall — https://aircall.io/en-gb/pricingAircall: API access and click-to-dial listed on Essentials; full API with developer support on Enterprise.
- 8x8 — https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92353/768832884962838-pricing-document-2026-01-29-1931.pdf8x8: X Series X2 £12.20 per user; Account Set Up Fee (API or Online Portal) £610.00 per account.
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