After logging in, navigate to the Phone Numbers section in your dashboard. Click "Add Number" and follow the prompts to choose a UK geographic (01/02) number for your business.
Can I port my existing phone numbers?▼
Free UK number porting on every paid plan (Entry and above; not on the Free Trial). Porting is handled manually and typically takes approximately 14 working days from submission; it depends on the losing provider releasing the number.
How does smart answering work?▼
Our smart answering service uses advanced speech recognition and natural language processing to handle incoming calls. You can customize the assistant's responses, voice, and transfer rules in your dashboard.
Is call recording compliant with regulations?▼
Yes, our call recording feature is designed with compliance in mind. You can configure recording announcements and our system automatically pauses recording during sensitive operations like payment collection.
What payment methods do you accept?▼
We accept major debit and credit cards, and UK Direct Debit. Prices are in GBP and exclude VAT. Enterprise customers can also pay by invoice.
Can I upgrade or downgrade my plan?▼
Yes, you can move to another plan at any time, including part-way through a month. For that month you pay your old plan for the days you used it and your new plan for the days left, so you are never charged for two plans at once. From the next month you pay the new plan's price. Press Change to … under Billing → Upgrade Your Plan.