Accessibility Statement

Effective 10 May 2026.

Silux Call aims to meet WCAG 2.2 Level AA on the marketing site, the tenant dashboard, and the mobile / desktop softphones. We are continuously testing and improving.

Standards

We target the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, plus the UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 where applicable.

What works today

  • Full keyboard navigation across the marketing site and dashboard, including the call panel.
  • Screen-reader labelling for every actionable control (`aria-label`, semantic roles, live-region announcements for incoming calls).
  • Live captions in the video meeting product (English; more languages on the roadmap).
  • Real-time call translation as live subtitles is exposed to assistive tech as a live region.
  • Contrast ratios of at least 4.5:1 for body text, 3:1 for non-text controls.
  • Reduce-motion respected (`prefers-reduced-motion`).
  • Minimum touch target of 44×44 px on mobile.

Known limitations

  • Some legacy admin pages (Asterisk PJSIP raw config editor) are tabular-only and may not announce row context. We are migrating these.
  • Voicemail audio playback is not yet captioned at the source — captions appear after transcription completes.

Report a problem

Email info@siluxcall.co.uk. We aim to acknowledge within 5 business days and resolve within 30.

Silux Telecom Ltd is a company registered in England & Wales. UK GDPR / Data Protection Act 2018 controller: Silux Telecom Ltd. ICO registration: pending.