Recording & reports
Activity Log: who changed what, and when
An audit trail of every action on your account — sign-ins, settings changes, billing, users — searchable by date, category and text, with CSV export.
Which plans include it
Included on every plan, including the Free Trial.
Free Trial
IncludedEntry
IncludedPlus
IncludedGrowth
IncludedPro
IncludedEnterprise
IncludedWhat it means
A record of changes on your account. Use it when a setting is not what you expected.
What it does
- Shows total actions and active users for the last 30 days.
- Filters by date and category: Auth, Calls, Billing, Settings, Features, Users.
- Searches actions and descriptions.
- Exports to CSV.
Every part of the page
- Total Actions / Active Users
- Activity in the last 30 days.
- From / Category / Search
- Filters.
- Log table
- Timestamp, User (or System), Action, Description.
- Export CSV
- Download the filtered log.
How to use it
Find who changed your routing
- Category: Settings.
- Search "routing".
- Read the User and Timestamp.
Examples
Who changed the menu?
Search the log for "IVR" to see which user changed the greeting menu and when.
Security check
Filter category Sign-in to check there were no logins at odd hours.
Recommended settings
- ★Review sign-ins (Category: Auth) monthly for unexpected activity.
Abbreviations on this page
- CSV — Comma-Separated Values
- A simple spreadsheet file that opens in Excel, Google Sheets or Numbers.
- Example: Export your call history as CSV and open it in Excel or Google Sheets.
Questions
What does "System" mean as the user?+
The change was made automatically — for example by billing or a scheduled job — not by a person.
Related help
Already a customer? Open this page in your dashboard: Activity Log. New to Silux Call? See the plans or start a free trial.