Paging / Intercom: announce through every handset at once

Create paging groups of extensions. Dial the group's extension to broadcast a live announcement, or use duplex mode for two-way intercom.

Which plans include it

Included on Growth and above. On Free Trial, Entry, Plus you can add it on its own at £2.00 a month from Features & add-ons.

What it means

Paging is a tannoy through your phones: you speak and it comes out of every handset in the group without anyone answering.

What it does

• Creates paging groups with their own paging extension.
• Broadcasts to every member when that extension is dialled.
• Duplex mode lets people reply (intercom).

Every part of the page

How to use

Dial the group extension from any phone to broadcast to all members.

Group Name / Paging Extension

E.g. "Warehouse", extension 600.

Duplex (Intercom)

Two-way audio instead of one-way announcements.

Members

The extensions that will play the announcement. Add extensions first if the list is empty.

Active

Switch the group on or off.

How to use it

Examples

Recommended settings

• ★One-way paging for announcements; duplex only for small groups.
• ★Desk phones with speakers suit paging best.

Abbreviations on this page

Paging — Paging / intercom

A one-way announcement that comes out of many handsets at once, like a tannoy. Duplex (intercom) mode lets people reply.

Example: Dial the paging group and say "Delivery at the back door" to every phone in the group.

Duplex — Full duplex

Two-way audio — both sides can speak at the same time. In paging, duplex turns a one-way announcement into an intercom.

Example: In duplex paging the person you page can talk straight back, like an intercom.

Ext. — Extension

A short internal number (usually 3 or 4 digits) for each person or phone. Calls between extensions are free and never leave your system.

Example: Dial 204 to reach the warehouse.

Questions

Related help