Video guides

Short videos filmed on the real Silux Call dashboard. Press play on any of them. Each one takes you through a task step by step.

A quick tour of your dashboard

1 min

Where everything is: numbers, call routing, voicemail, the softphone, help and billing.

Divert your business number to your mobile

1.5 min

Make calls to your business number ring your mobile, all the time or only at certain times.

Set up a hunt group

2 min

Ring several phones so someone always answers: all at once, one by one or taking turns.

Share calls fairly with Round Robin

2 min

A hunt group that takes turns, so the same person is not always rung first.

Set up a greeting menu

2 min

Press 1 for sales, press 2 for support: answer every call with a menu that sends callers to the right person.

Voicemail and voicemail to email

1.5 min

Find your messages, set your own voicemail greeting, and get every voicemail emailed to you.

Opening hours and bank holidays

1.5 min

Ring your phones while you are open, send callers to voicemail or your mobile when closed, and add bank holidays in one click.

Set your hold music

1 min

Choose what callers hear while they wait, or upload your own music or message.

Move your existing number to Silux Call

3.5 min

Keep the number your customers know: the porting form and signing your letter of authority online.

Which plan is right for you?

3 min

Entry, Plus, Growth, Pro and Enterprise compared, and how extra landlines work.

Prefer to read? Every feature has a written guide in the Help Centre.

All help topics