Making & taking calls
Bluetooth business calls: headsets, AirPods, earbuds and your car
Take your business calls hands-free on any Bluetooth headset, AirPods, earbuds or car kit, on the Silux Call app for iPhone and Android, the desktop app and the browser.
Which plans include it
Included on every plan, including the Free Trial.
What it means
Silux Call sends your business calls to whatever Bluetooth audio you are using: a work headset, AirPods or other earbuds, a speakerphone or your car. Your callers see your business number, not your mobile, and you talk hands-free.
What it does
- Calls play through your Bluetooth headset, earbuds or car as soon as they are connected to your phone. Nothing to set up in Silux Call.
- The Audio button on the call screen switches between the phone, the loudspeaker and your Bluetooth device during a call.
- iPhone: the Audio button opens Apple's own menu (iPhone, Speaker, AirPods, car), and you can answer and end calls from your AirPods or your car like any iPhone call.
- Android: the Audio button lists your phone, the speaker and every Bluetooth device the phone can use.
- Desktop app and browser softphone: use any Bluetooth headset paired with your computer. Choose it as the computer's sound input and output.
- Works with Apple AirPods, Beats, Samsung Galaxy Buds, Google Pixel Buds, Huawei FreeBuds, Sony, Bose, JBL, Panasonic, Jabra, Poly, Sennheiser, Logitech, Anker Soundcore, Shokz and almost any Bluetooth headset, speakerphone or car.
- Your callers always see your business number, whichever device you talk on.
Every part of the page
- Audio (call screen)
- Shows where the sound is going now: Phone, Speaker or the name of your Bluetooth device. Tap it to switch.
- Speaker
- The phone's loudspeaker, for hands-free calls with the phone on the desk.
- Bluetooth device name (e.g. "AirPods", your car)
- Sends the call to that headset, earbuds or car. Shown when it is connected to your phone.
- Works with: earbuds
- Apple AirPods, AirPods Pro and AirPods Max, Beats (Powerbeats Pro, Studio Buds, Solo Buds, Fit Pro), Samsung Galaxy Buds, Google Pixel Buds, Sony WF and LinkBuds, Bose QuietComfort Earbuds, JBL Tune, Live and Tour, Huawei FreeBuds and FreeLace, Xiaomi and Redmi Buds, OnePlus Buds, Oppo Enco, Honor Earbuds, Nothing Ear, Motorola Moto Buds, LG Tone Free, Amazon Echo Buds, Jabra Elite, Anker Soundcore, EarFun, Edifier, Sennheiser Momentum, Bang & Olufsen Beoplay, Bowers & Wilkins, Panasonic and Technics, Skullcandy, Jaybird, Urbanears, Cleer and Marshall.
- Works with: headphones and headsets
- Jabra Evolve, Evolve2 and Engage, Poly (Plantronics) Voyager, Sennheiser and EPOS, Logitech Zone, Microsoft Surface Headphones, Cisco headsets, Yealink BH, Sony WH-1000XM, Bose QuietComfort and Bose 700, Apple AirPods Max, Beats Studio Pro, JBL Tune and Tour, Shokz bone-conduction headsets, Audio-Technica, Beyerdynamic, Bowers & Wilkins, Philips, Panasonic and Technics, Skullcandy and Marshall, plus Bluetooth gaming headsets from Razer, SteelSeries, HyperX, Corsair and Turtle Beach.
- Works with: speakers and speakerphones
- Bluetooth speakerphones such as Jabra Speak, Poly Sync, Anker PowerConf, Yealink CP, EPOS Expand and Logitech, and Bluetooth speakers with a built-in microphone (hands-free calling models) from JBL, Bose SoundLink, Ultimate Ears, Sony, Samsung, LG, Anker Soundcore, Marshall, Harman Kardon, Tribit and Creative.
- Works with: phones
- Apple iPhone, and Android phones with Google Play: Samsung Galaxy, Google Pixel, Motorola, Xiaomi, Redmi, OnePlus, Oppo, Honor, Sony Xperia, Nokia, Vivo and Realme. (Newer Huawei phones without Google Play cannot install the app, but Huawei FreeBuds work with any of the phones above.)
- Works with: cars
- Any car with Bluetooth hands-free calling, including Ford, Vauxhall, Volkswagen, Audi, BMW, Mercedes-Benz, Toyota, Lexus, Nissan, Honda, Mazda, Kia, Hyundai, Skoda, SEAT, Cupra, Peugeot, Citroen, Renault, Dacia, Fiat, Volvo, Polestar, Land Rover, Jaguar, Porsche, Tesla, Mini, MG, BYD, Suzuki and Jeep, and cars with Apple CarPlay or Android Auto.
How to use it
Use AirPods or a Bluetooth headset on your phone
- Connect the headset or earbuds to your phone in the phone's Bluetooth settings, as you would for music.
- Make or answer a call in the Silux Call app. The sound goes to your headset.
- To move the call back to the phone or speaker, tap Audio on the call screen and choose Phone or Speaker.
Take business calls in your car
- Pair your phone with the car once, in the car's Bluetooth menu.
- Keep the Silux Call app signed in. Incoming business calls ring as normal and the sound plays through the car speakers.
- On iPhone you can also answer from the car's controls, the same as any iPhone call.
Use a Bluetooth headset on your computer
- Pair the headset with your computer (Windows: Settings > Bluetooth; Mac: System Settings > Bluetooth).
- Choose the headset as the computer's sound input and output.
- Open the Silux Call desktop app or the browser softphone and make or answer a call as normal.
Recommended settings
- ★Use a headset with a built-in microphone for the clearest calls in a busy office or car.
- ★Keep your headset charged: if it switches off mid-call, the call moves back to the phone.
- ★In the car, keep the app signed in so business calls ring hands-free.
- ★Brand names are trademarks of their owners. Silux Call is not affiliated with them; they are listed because they work as standard Bluetooth calling devices.
- ★No sound in your headset? Check it is connected in the phone's Bluetooth settings, then tap Audio on the call screen and pick it.
- ★Callers can't hear you? Make sure the headset, not the phone, is chosen as the microphone (on a computer: the sound input).
Questions
Can I use AirPods for business calls?+
Yes. Connect your AirPods to your iPhone or Android phone and your Silux Call business calls play through them. On iPhone you can also answer and end calls from the AirPods.
Does Silux Call work with my car's Bluetooth?+
Yes. When your phone is connected to your car, business calls from the Silux Call app play through the car speakers and use the car's microphone, so you can talk hands-free.
Can I switch a call between my headset, the phone and the speaker?+
Yes. Tap Audio on the call screen and choose Phone, Speaker or your Bluetooth device, at any point during the call.
Which Bluetooth headsets work?+
Any Bluetooth headset, earbuds, speakerphone or car kit that works for normal phone calls on your phone or computer. That includes Apple AirPods, Beats, Samsung Galaxy Buds, Google Pixel Buds, Sony, Bose, JBL, Jabra, Poly (Plantronics), Sennheiser and EPOS, Logitech, Anker Soundcore, Shokz, Nothing, OnePlus, Huawei, Xiaomi, Skullcandy and Marshall.
Do Samsung Galaxy Buds work for business calls?+
Yes. Connect your Galaxy Buds to your phone and your Silux Call business calls play through them, on Samsung, other Android phones and iPhone.
Do Beats headphones work with Silux Call?+
Yes. Powerbeats Pro, Studio Buds, Solo and Studio Pro all work for business calls on iPhone and Android. On iPhone you can answer and end calls from them.
Can I use a JBL speaker for business calls?+
Yes, if the speaker has a built-in microphone (for example JBL Flip, Charge or Go models with hands-free calling). It then works as a speakerphone for your Silux Call business calls. Without a microphone, the sound plays through the speaker and you talk into your phone.
Do Huawei FreeBuds work for business calls?+
Yes. Huawei FreeBuds and FreeLace work with the Silux Call app on iPhone and on Android phones with Google Play. Newer Huawei phones without Google Play cannot install the app.
Do Panasonic or Technics headphones work?+
Yes. Panasonic and Technics Bluetooth headphones and earbuds with a microphone work for Silux Call business calls on your phone or computer.
Which phones does the Silux Call app run on?+
iPhone, and Android phones with Google Play, including Samsung Galaxy, Google Pixel, Motorola, Xiaomi, OnePlus, Oppo, Honor, Sony Xperia, Nokia, Vivo and Realme (Android 7 or later).
Can I use a gaming headset for work calls?+
Yes. Bluetooth gaming headsets from Razer, SteelSeries, HyperX, Corsair and Turtle Beach work like any Bluetooth headset with the app or your computer.
Do Bose or Sony headphones work?+
Yes. Bose QuietComfort, Bose 700, Sony WH-1000XM and Sony earbuds all work for Silux Call business calls on your phone or computer.
Do Jabra, Poly and Sennheiser office headsets work?+
Yes. Jabra Evolve and Engage, Poly Voyager, Sennheiser and EPOS headsets work with the Silux Call app, the desktop app and the browser softphone. Pair them by Bluetooth, or use the USB dongle that comes with them on your computer.
Does it work with Apple CarPlay and Android Auto?+
Yes. When your phone is connected to the car, Silux Call business calls play through the car's speakers and microphone. On iPhone with CarPlay you can also answer from the car's screen and controls.
Can I use a Bluetooth speakerphone for team calls?+
Yes. Speakerphones such as Jabra Speak, Poly Sync, Anker PowerConf and Yealink CP work with the app and the desktop app, so a small team can join a call round a desk.
Do callers see my mobile number when I use my car or headset?+
No. They see your business number, whichever device you talk on.
Can I use a Bluetooth headset with the browser softphone?+
Yes. Pair it with your computer and choose it as the computer's sound input and output, then use the softphone as normal.
Does it cost extra?+
No. Bluetooth works on every plan with the Silux Call app, desktop app or browser softphone.