Silux Call vs Vapour: which UK business phone system wins in 2026?

Looking for a Vapour alternative? Silux Call and Vapour are both UK channel cloud comms. The short answer: Silux Call wins for UK SMBs on price, bundled AI, and PSTN-switch-off readiness, while Vapour (quote-only) is a known quantity if you are already embedded in it. Channel-only, no self-service, no free tier — below is the full, honest, GBP-priced breakdown for UK businesses.

Is Silux Call a better Vapour alternative?

Yes for most UK businesses: Silux Call bills in GBP with no contract, includes AI receptionist minutes and pre-ring scam-call screening the headline Vapour plan does not, and offers a 14-day free trial with no card. Channel-only, no self-service, no free tier.

Silux Call

From £4.50 a line · UK-domestic · GBP · no contract

  • 14-day free trial (1 user, 1 DDI, 30 mins UK) — no card
  • Unlimited UK landline AND mobile calling from £8.95 a line
  • AI receptionist minutes included from £19.95 a line, not sold as a separate product
  • Pre-ring AI scam-call shield
  • Cross-tenant federation (free internal extension dialling)
  • Real-time call translation as live subtitles
  • One-click UK GDPR tooling reporter
  • Stripe-native reseller billing
  • White-label brandable mobile + desktop softphone
  • Microsoft Teams Direct Routing + SAML SSO

Vapour

quote-only · UK channel cloud comms

  • Channel-only, no self-service, no free tier
  • No pre-ring AI scam-call shield
  • No cross-tenant federation
  • No one-click UK GDPR compliance reporter
  • No Stripe-native end-customer billing
  • No AI receptionist included in the headline price

Pricing side-by-side (GBP)

Plan tierSilux CallVapour
Free trial14 days free, no card (1 user, 1 DDI)Not offered
Entry paid plan£4.50/line/month (Starter)quote-only
Unlimited UK landline & mobile£8.95/line/month (Plus)See their list price
AI receptionistMinutes included from £19.95/line (Pro); unlimited add-on £199/moAdd-on or unavailable
ContractNoneOften 12–36 months

Switching from Vapour

  1. Audit — we generate a free PSTN switch-off and line-by-line Vapour audit (no card).
  2. Port — free UK landline porting on every plan. Send a recent bill and a signed letter of authority and we handle the rest.
  3. Re-route — copy your IVR, hunt groups and working hours via our import tool.
  4. Run in parallel — keep both providers live for 7 days, then cut over.
  5. Cancel Vapour — we provide the cancellation template.

FAQs — Silux Call vs Vapour

Is Silux Call cheaper than Vapour?

Silux Call starts free for a 14-day trial, then £4.50 a line on Starter and £5.95 on Lite with 2,500 UK minutes. Unlimited UK landline AND mobile calling is £8.95 on Plus. Vapour list price: quote-only. Silux Call bills in GBP on rolling monthly terms with no setup fee.

Can I migrate from Vapour to Silux Call?

Yes. We offer free UK landline porting on every plan — send us a recent bill and a signed letter of authority — plus a guided Vapour migration that imports your IVR, hunt groups and working hours. Your old line keeps working throughout the port.

What does Silux Call do that Vapour doesn't?

Channel-only, no self-service, no free tier. Silux Call adds pre-ring AI scam-call screening, cross-tenant federation, a one-click UK GDPR tooling reporter, Stripe-native reseller billing, translated call transcripts, and a 14-day free trial.

Is Vapour or Silux Call better for the 2027 PSTN switch-off?

Both run over IP and survive the switch-off, but Silux Call ships a free per-line PSTN audit and a WLR2 migration plan with every account, which Vapour does not bundle.

Does Silux Call have a free trial versus Vapour?

Yes — 14 days, no card: one user, a UK landline from our trial pool and 30 outbound minutes. Paid plans do not carry a second trial of their own.

Other alternatives