Silux Call vs BT Cloud Voice: an honest UK comparison

Looking for a BT Cloud Voice alternative? BT Cloud Voice is a uK incumbent. BT Cloud Voice published pricing, checked 26 September 2026: Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April. Silux Call has no long contract and puts 3 users and a UK landline in one price — Plus is £8.95 a month.

The short answer

BT Cloud Voice: a 60-month licence with a £1 price rise every April. Silux Call has no contract, unlimited inbound calls on every plan, and every plan includes a UK number shared by your team, with an extension for every user.

Silux Call

From £4.75 a month · GBP · ex-VAT · no contract

  • 7-day free trial — 1 user, 1 UK number, 30 outbound minutes, no card
  • Entry £4.75 a month (1 user, 1 landline): 2,000 outbound UK minutes, unlimited inbound
  • Plus £8.95 a month (3 users, 1 landline): unlimited UK landline & mobile calls, call menu (IVR)
  • Growth £11.95 a month (6 users, 1 landline): call recording, queues, CRM, scam & spam shield
  • Pro £18.95 a month (10 users, 1 landline): 20 AI receptionist minutes, transcription, every call recorded
  • Extra landlines £5.99 a month · no long contract (30 days' notice) · free number porting on paid plans · extra numbers £5.99

BT Cloud Voice

UK incumbent · checked 26 September 2026

BT Cloud Voice pricing
Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April
BT Cloud Voice free trial
Not published
BT Cloud Voice AI receptionist
AI Receptionist offered only to BT Cloud Work customers
Worth knowing about BT Cloud Voice
A 60-month licence with a £1 price rise every April

Source: https://business.bt.com/calling-messaging-tools/voip/cloud-voice/

Pricing side-by-side (GBP)

Silux CallBT Cloud Voice
Free trial7 days, no card (1 user, 1 number, 30 minutes)BT Cloud Voice: Not published
Entry plan£4.75 a month (Entry, 1 user, 2,000 outbound UK minutes)BT Cloud Voice: £10.52 Basic, rising £1 every April
Unlimited UK landline & mobile£8.95 a month (Plus, 3 users + 1 landline)BT Cloud Voice: Not published
AI receptionist20 AI receptionist minutes a month included on Pro (£18.95 a month with 10 users and 1 landline); an £15 a month add-on on other plansBT Cloud Voice: AI Receptionist offered only to BT Cloud Work customers
ContractNone — rolling monthly60-month licence

BT Cloud Voice figures from their own website, checked 26 September 2026; ex-VAT unless stated. Ours are read live from our price list. See the full band-by-band comparison →

Switching from BT Cloud Voice

  1. Choose a plan — no contract, so you can change it any time.
  2. Port — free UK number porting on every paid plan. Send a recent bill and a signed letter of authority.
  3. Set up — build your call menu, hunt groups and opening hours in the dashboard.
  4. Keep BT Cloud Voice running until the port completes, then cancel with them.
Choose Plus — £8.95 a monthStart 7-day free trial — no cardBook a migration call

FAQs — Silux Call vs BT Cloud Voice

Is Silux Call cheaper than BT Cloud Voice?

On Silux Call every plan includes a UK landline and its users, so a team pays one price, not one per person. Entry is £4.75 a month with 2,000 outbound UK minutes; Plus is £8.95 a month for 3 users with unlimited UK landline and mobile calls; Growth is £11.95 a month for 6 users, with call recording and queues; Pro is £18.95 a month for 10 users. Extra landlines £5.99 a month. All ex-VAT, no long contract. BT Cloud Voice, as published on 26 September 2026: Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April.

Can I move from BT Cloud Voice to Silux Call and keep my number?

Yes. Porting a UK number is free on every paid Silux plan — send a recent bill and a signed letter of authority. Your BT Cloud Voice line keeps working until the port completes.

How does Silux Call differ from BT Cloud Voice?

BT Cloud Voice: a 60-month licence with a £1 price rise every April. Silux Call has no long contract (30 days' notice), includes a UK landline and several users in one plan price, includes unlimited inbound calls on every plan, adds a scam & spam shield from Growth (£11.95) and 20 AI receptionist minutes a month included on Pro (£18.95 a month with 10 users and 1 landline); an £15 a month add-on on other plans.

Does Silux Call have a free trial?

Yes — 7 days, no card: one user, a UK number and 30 outbound minutes. BT Cloud Voice: no free trial published.

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