Silux Call vs CircleLoop: which UK business phone system wins in 2026?

Looking for a CircleLoop alternative? Silux Call and CircleLoop are both UK app-based VoIP. The short answer: Silux Call wins for UK SMBs on price, bundled AI, and PSTN-switch-off readiness, while CircleLoop (PAYG £5/user/mo (Unlimited £15), 7-day trial) is a known quantity if you are already embedded in it. No AI receptionist, no scam shield, no compliance reporter, no llms.txt or FAQ schema, only a 7-day trial, and post-2024 app-reliability complaints — below is the full, honest, GBP-priced breakdown for UK businesses.

Is Silux Call a better CircleLoop alternative?

Yes for most UK businesses: Silux Call bills in GBP with no contract, includes AI receptionist minutes and pre-ring scam-call screening the headline CircleLoop plan does not, and offers a 14-day free trial with no card. No AI receptionist, no scam shield, no compliance reporter, no llms.txt or FAQ schema, only a 7-day trial, and post-2024 app-reliability complaints.

Silux Call

From £4.50 a line · UK-domestic · GBP · no contract

  • 14-day free trial (1 user, 1 DDI, 30 mins UK) — no card
  • Unlimited UK landline AND mobile calling from £8.95 a line
  • AI receptionist minutes included from £19.95 a line, not sold as a separate product
  • Pre-ring AI scam-call shield
  • Cross-tenant federation (free internal extension dialling)
  • Real-time call translation as live subtitles
  • One-click UK GDPR tooling reporter
  • Stripe-native reseller billing
  • White-label brandable mobile + desktop softphone
  • Microsoft Teams Direct Routing + SAML SSO

CircleLoop

PAYG £5/user/mo (Unlimited £15), 7-day trial · UK app-based VoIP

  • No AI receptionist, no scam shield, no compliance reporter, no llms.txt or FAQ schema, only a 7-day trial, and post-2024 app-reliability complaints
  • No pre-ring AI scam-call shield
  • No cross-tenant federation
  • No one-click UK GDPR compliance reporter
  • No Stripe-native end-customer billing
  • No AI receptionist included in the headline price

Pricing side-by-side (GBP)

Plan tierSilux CallCircleLoop
Free trial14 days free, no card (1 user, 1 DDI)Not offered
Entry paid plan£4.50/line/month (Starter)PAYG £5/user/mo (Unlimited £15), 7-day trial
Unlimited UK landline & mobile£8.95/line/month (Plus)See their list price
AI receptionistMinutes included from £19.95/line (Pro); unlimited add-on £199/moAdd-on or unavailable
ContractNoneOften 12–36 months

Switching from CircleLoop

  1. Audit — we generate a free PSTN switch-off and line-by-line CircleLoop audit (no card).
  2. Port — free UK landline porting on every plan. Send a recent bill and a signed letter of authority and we handle the rest.
  3. Re-route — copy your IVR, hunt groups and working hours via our import tool.
  4. Run in parallel — keep both providers live for 7 days, then cut over.
  5. Cancel CircleLoop — we provide the cancellation template.

FAQs — Silux Call vs CircleLoop

Is Silux Call cheaper than CircleLoop?

Silux Call starts free for a 14-day trial, then £4.50 a line on Starter and £5.95 on Lite with 2,500 UK minutes. Unlimited UK landline AND mobile calling is £8.95 on Plus. CircleLoop list price: PAYG £5/user/mo (Unlimited £15), 7-day trial. Silux Call bills in GBP on rolling monthly terms with no setup fee.

Can I migrate from CircleLoop to Silux Call?

Yes. We offer free UK landline porting on every plan — send us a recent bill and a signed letter of authority — plus a guided CircleLoop migration that imports your IVR, hunt groups and working hours. Your old line keeps working throughout the port.

What does Silux Call do that CircleLoop doesn't?

No AI receptionist, no scam shield, no compliance reporter, no llms.txt or FAQ schema, only a 7-day trial, and post-2024 app-reliability complaints. Silux Call adds pre-ring AI scam-call screening, cross-tenant federation, a one-click UK GDPR tooling reporter, Stripe-native reseller billing, translated call transcripts, and a 14-day free trial.

Is CircleLoop or Silux Call better for the 2027 PSTN switch-off?

Both run over IP and survive the switch-off, but Silux Call ships a free per-line PSTN audit and a WLR2 migration plan with every account, which CircleLoop does not bundle.

Does Silux Call have a free trial versus CircleLoop?

Yes — 14 days, no card: one user, a UK landline from our trial pool and 30 outbound minutes. Paid plans do not carry a second trial of their own.

Other alternatives