Smart Voice Features
Voice Configuration
Choosing the voice, and the settings that affect how natural it sounds.
The voice is what callers judge first. Configure it in Dashboard → AI Voice.
What you can change
- •The voice itself — several options, including UK-accented voices
- •Speaking rate — slightly slower than default usually improves comprehension on a phone line
- •The greeting used when the call is answered
Test on an actual phone call, not through your laptop speakers. Phone audio is narrowband and unflattering; a voice that sounds fine in a browser can be noticeably worse down a real line.
Voice tiers
Higher-quality voices are available on higher tiers. The tier in use is shown on the configuration page, along with what each provides.
Language
The service is built for UK English. Transcription accepts a language hint per number, but the answering experience is designed and tested for English callers.