Call centre software for UK businesses

Call centre software adds queues, dialers, wallboards, supervision and reporting on top of business VoIP so a team can run high-volume inbound or outbound campaigns.

Pro tier plus the contact-centre module. Predictive dialing is hard-capped to keep you Ofcom-compliant.

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What Silux Call’s call centre software includes

Preview / power / predictive dialer
Ofcom 3% abandonment cap built in
Real-time wallboards + whisper/barge
AI in-call coaching + sentiment
CRM screen-pop and CDR exports

Also known as

UK buyers search for call centre software under many names. Silux Call covers all of them: call centre software uk, contact centre software, ccaas uk, outbound dialer software, inbound call centre system.

FAQs — Call centre software

What is call centre software?

Call centre software adds queues, dialers, wallboards, supervision and reporting on top of business VoIP so a team can run high-volume inbound or outbound campaigns.

How much does call centre software cost in the UK?

Pro tier plus the contact-centre module. Predictive dialing is hard-capped to keep you Ofcom-compliant.

What can Silux Call's call centre software do?

Preview / power / predictive dialer; Ofcom 3% abandonment cap built in; Real-time wallboards + whisper/barge; AI in-call coaching + sentiment; CRM screen-pop and CDR exports.

Is Call centre software ready for the 2027 PSTN switch-off?

Yes. Silux Call runs entirely over IP, so call centre software is unaffected by the 31 January 2027 PSTN switch-off — every account also gets a free WLR2 migration audit.

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Call centre software by UK city

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