What is IVR (Interactive Voice Response)?

IVR (Interactive Voice Response) is an automated phone menu that lets callers self-serve or route themselves to the right team using voice or keypad input.

Silux Call ships a drag-and-drop IVR builder with time-of-day branches; the AI receptionist can replace rigid menus with natural conversation.

Also searched as: auto attendant, phone menu, press 1 menu.