What is AMD (Answering Machine Detection)?
AMD (Answering Machine Detection) is technology that detects whether an outbound call was answered by a human or a voicemail so a dialer can react accordingly.
How does AMD (Answering Machine Detection) relate to Silux Call?
Silux Call uses AMD to free agents on voicemail hits and to power voicemail-drop, keeping predictive campaigns Ofcom-compliant.
Also searched as: answering machine detection, voicemail detection.
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